Privacy Policy
A legal disclaimer
Effective Date: 09th July 2025
Welcome to Forest Hall Pilates Studio ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make bookings, or use our services.
What Information We Collect
We may collect the following types of personal information:
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Contact details – name, email address, phone number
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Booking and membership data – class bookings, payment details (processed securely through third-party providers)
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Health and fitness information – any relevant medical conditions or injuries you voluntarily share for safe class participation
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Website usage data – IP address, browser type, pages visited (via cookies or analytics tools)
How We Use Your Information
We use your personal information to:
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Process and manage class bookings and memberships
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Communicate with you about your sessions, updates, and studio news
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Respond to your questions and customer service requests
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Tailor our services to your needs (e.g. offering modifications for injuries)
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Improve our website experience and studio offerings
We do not sell or rent your personal data to third parties.
How We Store and Protect Your Data
Your data is stored securely using trusted systems (such as ClassFit) that meet current data protection standards. We take appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.
Third-Party Services
We may use third-party tools (e.g. ClassFit, Wix, Google Analytics) to help operate our website and booking system. These services may collect certain information automatically, in accordance with their own privacy policies.
Cookies
Our website may use cookies or similar tracking technologies to enhance your experience. You can adjust your browser settings to disable cookies, although some features may not function properly.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent (where applicable)
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Lodge a complaint with a data protection authority
To make a request, contact us at:
📧foresthallpilates@gmail.com
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date. We recommend reviewing this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Forest Hall Pilates Studio
📧 Email: foresthallpilates@gmail.com
📍 Address: Station Road North, Forest Hall, Newcastle upon Tyne, NE12 7AR
📞 Phone: TBC